Property Maintenance

Our goal is to make the property maintenance aspect of being a landlord as stress-free as possible. Maintenance is an inevitable part of owning a rental property, but with the right vendors and processes, it can be a very seamless experience for you and your tenant. We handle all communication with the tenant and help solve issues that arise.  This can even involve troubleshooting over the phone.  As an example, the question, "Have you checked the breaker box or GFCI outlets?" with a little coaching of how to do that can sometimes save the owner a service call.  When requesting the help of a professional (plumber, electrician, HVAC tech, etc.) is required, we have other things which can save the owner's maintenance money, such as providing an online tenant maintenance request form where they can upload photos.  Many times, these photos will tell vendors exactly what parts they need before going there the first time.  Less trips to the property can mean less vendor hours to pay.

handyman working on sink

Sign up for a free rental property analysis!

checkmark

Reviewed by property expert

checkmark

Quick turnaround

checkmark

Full analysis of options

Emergency maintenance

Things sometimes break in a rental unit at the worst times (like AC units stop working or a leak appears under a sink). Our team helps coordinate emergency maintenance when something needs to get fixed right now.

fixing air conditioning

Preventative maintenance

Schedule and oversee preventative maintenance issues. This is a proactive approach to help avoid emergency repairs and extend the lifespan of your property's components. Our preventative maintenance services can include inspections, seasonal preparations, and full documentation of your property's upkeep.

pest control

Vendor management

We are always working our networks and building relationships to get the best vendor relationships possible for our owners.

list

Maintain list of vendors

We look for quality work and a track record of honesty, doing the job right, and charging a fair market price. Maintain a current list of such contractors & vendors in each area.

glass

Oversee vendor work

Manage vendor/contractor response times and oversee all work.

checkmark

Pay vendors quickly

Paying vendors/contractors very quickly makes us one of their favorite companies.  Many times, vendors will go out of their way to make sure Rob Brooks Property Management clients are well taken care of.

messaging

Owner notification

Our staff will order repairs if estimates are below a pre-determined dollar amount, or call the owner with an estimate if it is above the dollar amount.

Play Video

Full video on vendor management

Related topics

Tenant Lifecycle Management

Property Management FAQs

Eviction Mitigation & Procedures

Financial Management & Reporting

Property Inspections

Rent Collection

Lease Execution

Applicant Screening

Property Marketing

Rental Property Evaluation

The Team

Our Property Management team is led by Michael Gregg and Rob Brooks. Together, they lean on extensive professional experience in real estate sales, property management, and investment properties. Michael has a background in law enforcement, business administration, and healthcare emergency management. He has served on several committees within the Emerald Coast Association of Realtors (ECAR). Rob is the founder and owner of Rob Brooks Realty and has been licensed since 1994. He carries CRB, CRS, SRS, CRETS, RENE, and GRI certifications.

michael and rob standing on beach in destin

Start a conversation with our team

Let us help you think through the best strategy for your property. Get in contact with our property management team today.